Privacy Policy | Estagrow

This policy explains what personal information Estagrow collects through estagrow.com, how we use it and your choices. We handle it in line with Indian law, including the Digital Personal Data Protection Act, 2023, as it applies.

What we collect

Details you submit in forms or messages: name, phone number, email, business type, what you need help with and your messages.
Booking details: the session you chose, your payment reference and payment status. We do not receive your card number, UPI PIN or net-banking password. The payment gateway handles those.
Basic technical and campaign data, such as the page you came from, device and browser type and pages visited, collected through cookies and analytics tools.

How we use it

To reply to you, schedule and deliver your consultation, and send the notes.
To issue invoices, keep tax and accounting records and meet legal obligations.
To understand which pages and campaigns work, so we can improve the site.
To message you about your booking. We send marketing messages only if you have asked for them.

Who we share it with

We do not sell your information. We share it only with service providers who help us run the service, such as the payment gateway, our website host, email and messaging tools and video-call tools, and with authorities where the law requires it.

Cookies and analytics

This site may use cookies and analytics or advertising tools to measure visits and the performance of campaigns. You can block or delete cookies in your browser settings.

How long we keep it

We keep information for as long as needed for the purpose it was collected, and for as long as the law requires us to keep accounting and tax records.

Security

We use reasonable safeguards, including secure connections on this website. No online system is completely secure, so please do not send passwords or card numbers by email or WhatsApp.

Your choices

You can ask us to show, correct or delete your personal information, or to stop contacting you, by writing to estagrow@gmail.com. We reply within a reasonable time and may need to keep some records the law requires.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.

Contact

Estagrow Solutions Pvt. Ltd., Synergy Heights, August Nursing Home Road, Changampuzha Nagar, Pathadipalam, Edappally, Kochi, Kerala 682033. Phone and WhatsApp +91 90485 59911. Email estagrow@gmail.com.